What are the three components of SBI feedback?

• A. Situation, Benefit, Improvement
• B. Source, Behavior, Impact
• C. Behavior, Action, Initiative
• D. Situation, Behavior, Impact

Answer: (D)

The three parts of SBI feedback are Situation, Behavior, and Impact. The Situation names when and where the observed action occurred, giving the feedback its context. The Behavior describes exactly what was done or said, stated objectively rather than as a judgment. The Impact explains the effect of that behavior on the team, the project, or the goals, so the person understands why it matters and what to adjust next. This structure keeps feedback specific and actionable, reducing defensiveness and making it easier to replicate or change behavior. For example, in the team meeting yesterday, you interrupted others while they were speaking, and that interrupted the flow and slowed decision-making. The clear link from what happened to its effect helps the recipient see what to change going forward. The other options mix elements that aren’t part of this framework (for instance, terms like Benefit or Source or overlapping terms like Action and Behavior), while SBI sticks to Situation, Behavior, and Impact.