Which action directly protects confidentiality in business communications?

• A. Share sensitive data with everyone
• B. Protect sensitive data
• C. Ignore laws and obligations
• D. Publicly post confidential info

Answer: (B)

Confidentiality in business communications means keeping sensitive information private and accessible only to people who are authorized to see it. The action that directly supports this goal is protecting sensitive data. When you protect data, you implement controls like restricting access to only those who need to know, using encryption for transmission and storage, and handling information securely throughout its lifecycle. These measures prevent unauthorized disclosure and help maintain trust and compliance. In contrast, sharing sensitive data with everyone, ignoring laws and obligations, or posting confidential information publicly would all increase exposure and damage confidentiality.